Step 1: Home Entry Protection
Upon approach to your front door, our technicians will place a protective mat outside your home. Technicians will place booties over their shoes to prevent tracking of outside dirt into your home.
Step 2: Commercial Pre-vacuum
Your carpet will be thoroughly vacuumed with our industrial vacuum to remove dry soil which is one of the most important steps in the process.
Step 3: Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces such as beds and dressers are left in place under our regular pricing structure. The furniture will be protected with disposable blocks and tabs.
Step 4: Pre-spray and Pre-spot
The carpet is sprayed with a special cleaning compound specially designed for your particular carpet and soil condition. This loosens up the soil to make rinsing more effective. Whether your carpet is wool, olefin berber, nylon berber, or cut pile nylon, our technicians will be using products designed for that carpet.
Step 5: Pre-Groom
The pre-spray is then worked into the fiber using either a hand rake or a rotating brush depending on the soiling level and the technician’s expertise.
Step 6: Rinse and Extract
Once the soil has been loosened, our state-of-the-art truck mounted hot water extraction process will thoroughly flush the carpet. This step sanitizes and deodorizes the carpet. Water pressure is regulated so that carpet is not over wet based on the thickness and depth of carpet.
Step 7: Neutralizer
Every carpet we clean is pH balanced so there is no sticky residue left behind. This treatment is applied as a rinse through the machine or is applied after rinsing depending on soil conditions.
Step 8: Post Spot Treatment
If any spots are not removed during the cleaning process, specialty spotting techniques are employed. We have written procedures for every situation.
Step 9: Dry Bonnet
Some carpet in your home benefits from a dry bonnet process. Dry bonnet assists in drying and can help prevent spots from returning while drying. We will evaluate each carpet to determine if we need to apply this process.
Step 10: Speed Dry
High velocity fans are placed on the carpet to speed dry the carpet.
Step 11: Post Grooming
The carpet pile is set in one direction using a carpet rake for faster drying and best visual appearance.
Step 12: Post Cleaning Inspection
Please walk through your home with our technician to inspect our work. Let us know that you are pleased by signing our service receipt.